REfunds

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• No Refunds – All sales are final.
   
• Once services are scheduled or rendered, no refunds will be issued under any circumstances.
   
• This includes:
   
  • Change of mind
     
  • Missed appointments
     
  • Refusal to participate by one or more parties
     
  • Results not as expected
     
  • Ineligibility due to client-provided information
     

Effective Date: 2025

Lake County Mobile DNA Testing (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

We may collect the following types of information:

• Personal Information: Name, date of birth, contact details, billing information.
   
• Sensitive Information: DNA samples, test results, and related medical or legal information provided by you.
   
• Usage Information: Information about how you access and use our website, including IP addresses and browser details.
   

We use the information we collect to:

• Provide and perform DNA testing and related services.
   
• Deliver accurate and confidential test results.
   
• Process payments and manage billing.
   
• Communicate with you regarding appointments, results, or inquiries.
   
• Comply with applicable legal or regulatory requirements.
   

• Test results are released only to the tested parties or authorized individuals as required by law.
   
• We do not share, sell, or disclose your results to third parties without your written consent, except where legally mandated.
   

We implement strict safeguards to protect your information, including:

• Secure storage of DNA samples and records.
   
• Restricted access to personal and test data.
   
• SSL encryption for online communications.
   

• DNA samples are stored only as long as necessary to complete the testing process unless otherwise required by law.
   
• Personal information and test results are retained in compliance with legal, contractual, and regulatory obligations.
   

You have the right to:

• Request access to your personal information.
   
• Request corrections to your information.
   
• Withdraw consent for data use (may affect service completion).
   
• Request deletion of your personal data, subject to legal obligations.
   

We may use trusted third-party laboratories and payment processors to provide services. These parties are required to maintain the same high standards of confidentiality and security.

We may update this Privacy Policy periodically. Changes will be posted on our website with a new effective date.

If you have questions or concerns about this Privacy Policy, please contact us:
Lake County Mobile DNA Testing
Phone: 224-308-3746
Website: www.LakeCountyMobileDNATesting.com